FAQ

A digital badge is a form of credential – a digital certification indicating an area of knowledge. Students who successfully complete a course will receive a digital badge for use on their LinkedIn, website, or resumé.

UniSQ uses My eQuals to issue UpSkill badges. This is the official platform of Australian and New Zealand tertiary education providers. It provides secure access to all certified official transcripts and degree documentation.

Through My eQuals students can access their digital badges alongside any Australian or New Zealand degree documentation they have already earnt or may earn in the future.

Students who withdraw before the third business day of the first week of the course are eligible for a full refund of the course fee. After this, students may withdraw from the course but will be ineligible for a refund.

For courses delivered as part of the Federal Government Microcredentials Pilot in Higher Education, students will be able to withdraw from the course up until the census date, without financial penalty.

In order to be eligible to enrol in a UniSQ Upskill course, we require:

• • That you be at least 18 years old.
• • That you have a sufficient understanding of English to undertake a fully course delivered and assessed in English.
• • The ability to find and synthesise information in a way that solves problems in a professional context. UniSQ Upskill courses are designed for emerging and existing professionals so it will be an advantage to have either a qualification or some experience in the workplace.

UpSkill course duration is between 4 and 14 weeks (depending on the specific course). This includes content, readings, activities, your extra reading and completing the assessment.

Students will have access to the entire course from their first day and are able to complete the content at their own pace within the study period.

On successful completion of four UniSQ Upskill courses from the same course suite (i.e. the first six letters and numbers of the course codes are the same), eligible students can apply to the University of Southern Queensland to have this recognised as 1 unit of credit towards an existing UniSQ degree program.

Successful completion of courses delivered as part of the Federal Government Microcredentials Pilot in Higher Education, will result in the award of 2 units of credit, that eligible students may be able to have recognised as credit towards an existing UniSQ degree program.

To gain admission into a UniSQ degree program where credit is applicable requires meeting the program entry requirements.

Contact 1800 269 500 for assistance.

If you are having trouble with your password, please call ICT on +61 7 4631 1900 to reset your password.

The course levels used on this website are based on the Dreyfus Model which align with those on the National Microcredential Marketplace, MicroCred Seeker.

They include:

Novice

The material for this course has been designed for students who are at the first stage of skill acquisition and have little or no experience with the subject.

Advanced Beginner

The material for this course has been designed for students who are at the first stage of skill acquisition and have some prior basic knowledge or experience with the subject.

Competent

The material for this course has been designed for students who have mastered the basics but have not yet become proficient. Students must have studied the course material before (at advanced beginner level) or have relevant industry experience.

Proficient

The material for this course has been designed for students who have already demonstrated a high level of skill in the subject matter. Students must have relevant experience and/or have studied the course material before (at competent level).

Expert

The material for this course has been designed for students who are already highly skilled at the topic being taught. This is likely to have been achieved through extensive industry experience and previous study at an advanced level.

Please don’t hesitate to contact us on 1800 269 500 or via studyupskill@usq.edu.au.