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Frequently Asked Questions

What is UniSQ Upskill?
UniSQ Upskill provides flexibility in gaining modern credentials. We have a wide range of courses across various disciplines, which are delivered entirely online. courses are bite-sized pieces of learning, blending professional development with the academic rigour of a university environment.
How can I study through UniSQ Upskill?
With UniSQ Upskill learners complete the course online and submit optional assessment for a digital badge.
How much does a UniSQ Upskill course cost?
The cost of a UniSQ Upskill course varies between AUD200.00 - AUD930.00.
What is a digital badge?
A digital badge is a form of credential – a digital certification indicating an area of knowledge. Students who successfully complete a course will receive a digital badge for use on their LinkedIn, website, or resumé.

UniSQ uses My eQuals to issue UpSkill badges. This is the official platform of Australian and New Zealand tertiary education providers. It provides secure access to all certified official transcripts and degree documentation.

Through My eQuals students can access their digital badges alongside any Australian or New Zealand degree documentation they have already earnt or may earn in the future.
Is it possible to withdraw from UniSQ Upskill?
Students who withdraw before the third business day of the first week of the course are eligible for a full refund of the course fee. After this, students may withdraw from the course but will be ineligible for a refund.
Are there prerequisites for doing an UpSkill course?
In order to be eligible to enrol in a UniSQ Upskill course, we require:

  • • That you be at least 18 years old.
  • • That you have a sufficient understanding of English to undertake a fully online course delivered and assessed in English.
  • • The ability to find and synthesise information in a way that solves problems in a professional context. UniSQ Upskill courses are designed for emerging and existing professionals so it will be an advantage to have either a qualification or significant experience in the workplace.
How long does it take to complete an UpSkill course?
• An UpSkill course is designed to take around 30-80 hours of study over a three to six week duration (depending on the specific course). This includes content, readings, your extra reading and completing the assessment.

Students will have access to the entire course from their first day and are able to complete the content at their own pace within the study period (yes, this means you can do it in one weekend if you’d like to).
Are there any assessments in an UpSkill course?
Yes. Assessment tasks are a component of all paid courses. The assessment tasks are not mandatory. However, to be awarded a digital badge and be eligible for credit (if applicable), successful completion of the assessment tasks is required
Can I earn credit for completing an UpSkill course?
On successful completion of four UniSQ Upskill courses from the same course suite (i.e. the first six letters and numbers of the course codes are the same), eligible students can apply to the University of Southern Queensland to have this recognised as credit towards an existing UniSQ degree course. You may then be eligible to apply for admission into a program, if other admission requirements are also met.

Contact 1800 269 500 for assistance
How do I reset my password?
If you are having trouble with your password, please call ICT on +61 7 4631 1900 to reset your password. For other enquiries, please don’t hesitate to contact us on 1800 269 500 or via
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