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Professional Conversations – Feedback

Building a culture of continuous improvement

Learning to effectively give feedback is a vital skill for leaders.

This course will show you how to give effective feedback to enhance the performance and expectations of your team. You will apply specialist knowledge of tools, models and techniques to deliver feedback within your professional context.

This course has a four-week teaching period requiring a total of approximately 40 hours of learning. All course learning materials are available on demand.

About the course
What will you achieve?

By the end of the course, you'll be able to:

  • Apply specialist knowledge of tools, models and techniques to deliver feedback in a professional context
  • Apply advanced cognitive, literacy and communications skills to your professional conversations
What topics will you cover?
  • What feedback is
  • You as a giver of feedback
  • Feedback skills and competencies
  • Providing feedback
  • Feedback and you

To be eligible for a digital badge for this course, you will need to successfully complete an assessment which includes:

  • A feedback plan
  • Scripts for feedback
  • Justification
  • This optional assessment is due at the beginning of week 7
07 Jul 2024
University level expertise
Cecily Andersen lectures in coaching, mentoring and educational subjects at the University of Southern Queensland. She is an experienced leader, mentor and coach, with over 40 years of experience in the education sector. Her research interests include social justice, leadership in complex contexts, and how school leaders use coaching and mentoring to build capacity in others.
Course Credit
Mentoring and Coaching (EDU8400)arrow
This Microcredential represents 0.25 units towards the 1.0 full unit course (Mentoring and Coaching EDU8400)

Professional Conversations - Feedback can be taken as a stand-alone course, or it can be completed as one of four Microcredentials that stack together for credit for the one unit course Mentoring and Coaching (EDU8400).

The other three Microcredentials in this stack are:

  • UED8021 Professional Conversations - Coaching
  • UED8022 Professional Conversations - Mentoring
  • UED8024 Professional Conversations - Leading through Conversations

In order to be eligible to apply credit to a program you must first meet all program admission requirements and successfully complete four UniSQ UpSkill courses from the same course stack.

Professional Conversations – Feedback

100% online

4 weeks

A $740
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Digital Badges
When you successfully complete the assessment, earn credible digital badges you can share online via LinkedIn

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